Help Center

Quick guides and videos to walk you through SnapDraw.

Buying Tickets

Sign up, pick a raffle, pay with Stripe, and see your tickets right away.

Hosting a Raffle

End-to-end host manual covering setup, Stripe, raffle creation, public page, live draw, and winners management.

My Tickets

View your purchased tickets, receipts, and resend receipts when needed.

Refunds

Request a refund and understand eligibility, process, and timelines.

Becoming a Host

Host applications are reviewed manually. You will need a valid ABN and verifiable authorization to fundraise on behalf of your organization. Applications from large or well-known organizations may require additional verification.