Help Center

Quick guides and videos to walk you through SnapDraw.

Buying Tickets

Pick a raffle, enter your details, pay with Stripe, and receive your ticket codes by email. Signed-in buyers also get My Tickets access.

Hosting a Raffle

End-to-end host manual covering setup, Stripe, raffle creation, public page, live draw, and winners management.

My Tickets

Signed-in buyers can view purchased tickets, receipts, and resend receipts when needed.

Refunds

Request a refund and understand eligibility, process, and timelines.

Becoming a Host

Host applications are reviewed manually. You will need a valid ABN and verifiable authorization to fundraise on behalf of your organization. Applications from large or well-known organizations may require additional verification.